A business process I recently have participated in is the purchase of a coffee at Tim Horton's.
Four components of the business process:
Activities: Payment, in order to obtain my coffee, I must pay the cashier who will then record the order, charge, and payment method in his/her cash register.
Resources: Would have to be me as a customer, the suppliers who supply me the coffee (Tim Horton's) and the workers who serve it.
Facilities: Would include the location, the equipment used to prepare food/drinks, cash registers, etc.
Information: When I am served, the cashier punches everything into the register. This not only tells me what I owe, but it also tells the company how much inventory they have, and how much they will be needing.
Four components of the business process:
Activities: Payment, in order to obtain my coffee, I must pay the cashier who will then record the order, charge, and payment method in his/her cash register.
Resources: Would have to be me as a customer, the suppliers who supply me the coffee (Tim Horton's) and the workers who serve it.
Facilities: Would include the location, the equipment used to prepare food/drinks, cash registers, etc.
Information: When I am served, the cashier punches everything into the register. This not only tells me what I owe, but it also tells the company how much inventory they have, and how much they will be needing.
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